Technical Information

Data Centre Details

Tekwizard's Service Provider has partnered with the best data centre possible in order to provide you with the most resilient and adaptive network connectivity possible. Through the use of multiple diverse network carriers, four failover/redundant BGP border routers, and multiple fibre carriers, you can be confident in the world class standards of the data centre. In fact, at the time of writing, Tekwizard's Service Provider has utilised these multiple network carriers to maintain 100% network availability.Wherever possible, our network is designed to remove single points of failures and introduce N+1 design principals. Other advantages include our firewalls using statefull failover to secondary HSRP devices, and our layer 2 redundancy achieved through 10GE and 1GBPS switching fabric that uses Rapid Spanning Tree.

Read more below to find out the specific features you can enjoy with Tekwizard's Service Provider′s premium data centre.
Data Centre Specifications

The following information refers to Tekwizard's Service Provider′s data centre service located in Melbourne, Australia.

Main Supply 

Hosting systems are powered by 4 high capacity UPS
    Multiple Power Distribution Units (PDUs) dispenses power evenly
    If an interruption to the mains supply occurs, the UPS battery power will temporarily power the system until the generator kicks in. Whether or not the power loads need to be switched over to the generator or not depends on how long the outage lasts for
    A high capacity generator supply supports Tekwizard's Service Provider′s data centre environment

Air Conditioning

More than 18 process cooling units are installed in the Melbourne data centre, four of which are separate air cooled units
    The emergency power backup strategy outlined above also applies to the air conditioning, so even in a power outage technology will maintain its coolness

Building Management

All critical functions and environmental services are treated to the highest security protection, with staff monitoring them 24/7 and an alarm system providing additional safety
    The data centre is equipped with a Building Management System (BMS) which automates the monitoring and control of both environmental services and building support systems

Fire Detection & Suppression

There are a number of fire detection systems installed in the data centre, all of which are integrated with our BMS and monitors by the NOS. The systems include:
        Passive smoke detectors – located under the floor, under the ceiling, and above the ceiling
        Very Early Smoke Detection Apparatus (VESDA) – works by sampling the air to detect lingering smoke particles
        Thermal Detectors – located under the floor, under the ceiling, and above the ceiling


Dedicated Security/Administration office providing physical and electronic security
    Access to data centre monitored by staffed Security Station
    Individual keys to each customer security cage within the data hall
    Continually active CCTV cameras
    Site protected by ASIO T4 certification, and ISO 27001 certification

Cabling Topology & Data Providers

External data communications links are powered by multiple telecommunications carriers. That means external connectivity redundancy is achievable. The providers at time of writing are:
        Vocus Connect
        Pipe Networks
        Between the data hall and node, a fibre-based connection is used, while category-6 cabling is used throughout the entire data centre
        For the ultimate flexibility and adaptability in adding new cables when needed, all cabling has been laid in suspended trays that run under the walkways that connect each caged area
        As per Australian electrical and telecommunications installation standards, power and data are properly segregated from one another